Posts tagged Customer Empathy

1 post on this topic.

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  The Beautiful, Useless Thing I Built and Watched Die in Under a Minute

  New

  July 10, 2026

  4 min read

  I spent two months building something in a silo, sure I understood the vision. The demo died in under a minute. What I actually got wrong was not the code. It was the customer.

  • Customer Empathy
  • Feedback Loops
  • Learning from Failure